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WhatsApp Appointment Booking & Reminders

Patients and clients book on WhatsApp, get reminded, and reschedule without a phone call.

Bookings & reminders

The problem

Where the time goes.

The front desk spends hours on booking calls, and every no-show is an empty slot that could have gone to someone else.

40–80

booking calls a day at a typical Indian clinic — and WhatsApp booking with reminders has cut no-shows by 30–50% in Indian case studies.

Source: Omney, WhatsApp appointment booking for clinics in India

How it works

Six steps. AI only where it's messy.

AI reads the message and writes the draft. The facts come from your systems, and a person approves before anything is sent.

  1. 01

    Trigger

    A patient or client messages to book, change or cancel.

  2. 02AI

    Understand

    The request, preferred time and reason are understood.

  3. 03

    Look up

    Open slots are read from your real calendar before anything is offered.

  4. 04AI

    Draft

    A confirmation with the date, time and any preparation notes is prepared.

  5. 05Person

    Approve

    Routine bookings confirm automatically; anything clinical or unusual goes to your staff.

  6. 06

    Act & log

    The slot is booked, reminders go out before the visit, and cancellations free the slot.

What changes

The day after launch

  • Fewer booking calls for the front desk
  • Reminders sent before every appointment
  • Cancelled slots released straight away

Connects to

Systems you already use

  • WhatsApp Business
  • Your appointment calendar or practice software

The exact connections are confirmed during the audit, once we have seen your data.

Built for

Industries it fits.

Questions

Asked about this.

Does it work with our existing calendar?

It books into the calendar or practice software you already use; the exact connection is confirmed during the audit.

What happens with clinical questions?

They go to your staff. The automation handles booking, reminders and routine information only.