# Trellient > Trellient is an AI transformation partner for non-tech businesses — manufacturers, retailers, clinics, and service firms. Tagline: The structure a growing business climbs on. Website: https://www.trellient.com Contact: support@trellient.com LinkedIn: https://www.linkedin.com/company/trellient GitHub: https://github.com/trellient Logo: https://www.trellient.com/logo.png (vector: https://www.trellient.com/logo.svg) Location: Based in India, serving non-tech small and mid-sized businesses. ## What Trellient does Most small and mid-sized businesses know AI matters but don't know where to start. Off-the-shelf tools don't fit their workflows, consultants are expensive, and most AI pilots fail because nobody owns implementation end-to-end. Trellient audits first, picks one high-ROI workflow, builds it with a person approving the output, trains the client's team, and reports results monthly against a recorded baseline. ## The Trellient Framework (7 steps) 1. Readiness & data audit 2. Opportunity mapping scored by ROI 3. Pick ONE pilot 4. Build & integrate (human-in-the-loop) 5. Train the client's team 6. Measure vs baseline, monthly 7. Retain & expand (then back to step 2 for the next workflow) Every automation follows the same six-part build: trigger, understand (AI), look up facts from the client's systems (never guessed by AI), draft (AI), human approval, act and log. ## Services - AI Readiness Assessment — fixed-price audit: readiness and data audit, ROI-scored opportunity map, one pilot recommendation, baseline numbers. 2–3 weeks. https://www.trellient.com/services/ai-readiness-assessment - Done-For-You Build — one workflow automated end-to-end with human approval; separate instance per client; first working version targeted in about 30 days. https://www.trellient.com/services/done-for-you-build - Embedded AI Partner — monthly: monitoring, error alerts, daily WhatsApp digest, monthly ROI report, one new workflow at a time. https://www.trellient.com/services/embedded-ai-partner Pricing: the assessment is fixed-price and quoted before work starts; builds and retainers are scoped after the audit. Not sold, because it rarely pays back for small businesses: custom model training, AI search over a handful of documents, voice agents meant to replace staff, automated pricing without enough sales data. ## Solutions (workflows automated) - WhatsApp quotation automation — https://www.trellient.com/solutions/whatsapp-quotations - Missed-call and lead follow-up — https://www.trellient.com/solutions/lead-follow-up - Payment follow-ups — https://www.trellient.com/solutions/payment-follow-ups - Invoice and document processing — https://www.trellient.com/solutions/document-processing - Owner's daily WhatsApp digest — https://www.trellient.com/solutions/owner-digest - Appointment booking and reminders — https://www.trellient.com/solutions/appointment-booking - Orders to Tally and GST checks — https://www.trellient.com/solutions/tally-gst - GeM and tender monitoring — https://www.trellient.com/solutions/tender-monitoring - AI voice receptionist (routine calls, hands off to a person) — https://www.trellient.com/solutions/voice-receptionist ## Industries - Manufacturing (first focus) — https://www.trellient.com/industries/manufacturing - Retail and distribution — https://www.trellient.com/industries/retail - Clinics and healthcare — https://www.trellient.com/industries/clinics - Professional services — https://www.trellient.com/industries/professional-services ## Founders - Niraj Khetre, co-founder — https://www.linkedin.com/in/nirajkhetre/ — niraj@trellient.com - Saurabh Khetre, co-founder — https://www.linkedin.com/in/saurabhkhetre/ — saurabh@trellient.com ## Principles - Outcomes over tech: every proposal names a measurable outcome. - Start small, prove value fast: one workflow first, targeted within 30 days. - Teach, don't gatekeep: the client's team is trained so the value stays. ## Research figures used on the site (with sources, checked Aug 2026) - About 95% of enterprise generative AI pilots showed no measurable P&L return (MIT NANDA, State of AI in Business 2025). - Around 7–9% of India's 63M+ MSMEs use AI; 48% struggle with data readiness (Noisiv Consulting, 2026). - AI automation market: $129.9B (2025), forecast above $1T by 2033 (Grand View Research). - One focused pilot reaches ROI 3–5x faster than company-wide programmes; typical SMB payback 4–8 months (The AI Consulting Network). - Project-only automation agencies see 60%+ client churn versus 25–30% with managed retainers (Cognival, 2026). Trellient is an early-stage company and has not published client case studies yet. ## Common questions (short answers) - What does Trellient do? It audits a small business's operations, automates the highest-ROI workflows with a person approving the output, trains the team, and reports results monthly against a recorded baseline. - Who is it for? Non-tech small and mid-sized businesses in India: manufacturers, retailers and distributors, clinics, and professional service firms. - How do engagements start? With a free 30-minute audit call, then a fixed-price AI Readiness Assessment. - How fast are results? The target is a first working automation in about 30 days; typical SMB payback reported in industry research is 4–8 months. - Will the AI make up prices or numbers? No. Prices, stock and amounts are always looked up from the client's own sheet or system. - Is client data kept separate? Yes. Each client runs on its own separate setup. - What does Trellient not build? Custom model training, AI search over a handful of documents, voice agents meant to replace staff, and automated pricing without enough sales data. ## Key pages - https://www.trellient.com/ — home - https://www.trellient.com/services — the three offerings - https://www.trellient.com/solutions — workflows we automate - https://www.trellient.com/industries — industries we serve - https://www.trellient.com/how-it-works — the 7-step framework in depth - https://www.trellient.com/why-trellient — comparison with consultancies, freelancers and DIY tools - https://www.trellient.com/about — vision, name story, principles, team - https://www.trellient.com/insights — research articles - https://www.trellient.com/faq — frequently asked questions - https://www.trellient.com/contact — book a free AI audit Primary call to action: Book a free AI audit — a 30-minute call, no jargon, and three automation opportunities, free. ## More - Full text of every page: https://www.trellient.com/llms-full.txt - Sitemap: https://www.trellient.com/sitemap.xml - Last reviewed: September 2026